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Home /Legal / Terms of Service
Legal / Terms of Service

Terms of Service

Last Updated: August 4, 2026 · Applies to globalcapitalnetwork.com, GCN Investor Conferences, Private Investor Dinners, IR & Marketing Services, and the Featured Vendor Program
Payments

All ticket, sponsorship, presentation, exhibitor, and booth fees are non-refundable. See Section 9.

Disputes

Claims are resolved by binding individual arbitration in Orange County, CA, not in court. See Section 20.

Class Actions

You and GCN each waive the right to bring or join a class, consolidated, or representative action. See Section 20.3.

These Terms of Service (“Terms”) govern your access to and use of Global Capital Network (“GCN,” “we,” “us,” or “our”), including globalcapitalnetwork.com, our investor conferences and private investor dinners, our investor relations, marketing, and creative services, the Global Deal Flow platform, and the Featured Vendor Program (collectively, the “Services”). By purchasing a ticket, sponsorship, or service; registering an account; attending an event; or otherwise using the Services, you agree to be bound by these Terms.

01

Acceptance of Terms

By accessing or using any part of the Services — including purchasing a conference ticket, sponsorship, exhibitor booth, or presentation slot; engaging GCN for investor relations, marketing, or creative services; creating an account on Global Deal Flow; or joining the Featured Vendor Program — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.

If you are entering into these Terms on behalf of a company, fund, or other entity, you represent that you have authority to bind that entity, and “you” refers to that entity as well as you individually.

02

Description of Services

GCN operates across several related lines of business, all governed by these Terms:

  • Investor Events — live investor conferences and private investor dinners held in Newport Beach, CA and other cities, including speaking, exhibiting, sponsorship, and general admission participation
  • Investor Relations, Marketing & Creative Services — strategic advisory, pitch material and pitch deck creation, brand and creative design, video production, digital marketing, and related consulting engagements
  • Global Deal Flow (GDF) — a discovery and networking platform, available on the web and as a mobile application, connecting founders raising capital with investors sourcing deal flow
  • Featured Vendor Program — a paid program giving service providers (accountants, fractional CFOs, pitch deck designers, investment banks, and similar firms) recurring visibility with GCN's investor and founder network

GCN is not a registered broker-dealer, investment advisor, or funding portal, and is not registered as such with the SEC, FINRA, or any state regulator. No investment transaction is executed, processed, or settled through GCN or GDF. See our full Disclaimer for details on compensation, risk, and the scope of what GCN does and does not do.

03

Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Services, purchase a ticket, or register for an event. Certain investor-only features and content require self-attestation of accredited investor status or another qualifying category; you agree to provide accurate information when making that representation.

04

Accounts & Security

Where an account is required (including on Global Deal Flow or my.globalcapitalnetwork.com), you're responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access. You agree to provide accurate, current information when creating and maintaining your profile.

05

Conferences, Dinners & Event Participation

Purchasing a ticket, sponsorship, exhibitor booth, or speaking slot at a GCN investor conference or private investor dinner constitutes a binding commitment, subject to the payment and cancellation terms below.

5.1 Capacity & Access

Event capacity, booth placement, speaking slots, and guest list composition (particularly for private investor dinners) are determined at GCN's sole discretion. Purchase of a ticket or package does not guarantee a specific seat, booth location, speaking time, or the attendance of any particular investor, founder, or guest.

5.2 Conduct at Events

Attendees, sponsors, exhibitors, and speakers agree to conduct themselves professionally. GCN reserves the right to remove any person from an event, without refund, for conduct that is disruptive, harassing, fraudulent, or otherwise inconsistent with the professional standards of the event.

5.3 Recording & Media

GCN may photograph, film, or livestream all or part of an event. By attending, you consent to being included in that photography, video, or livestream, and to its use in GCN's marketing, press, and archival materials.

5.4 Event Changes

GCN reserves the right to change the date, time, venue, agenda, or format (including moving a portion of an event online) of any conference or dinner. If an event is postponed, sponsorship, exhibitor, and presentation slots will be honored at the rescheduled event; see Section 9 for what happens if an event is cancelled outright.

06

Sponsorships & the Featured Vendor Program

Sponsorship, exhibitor, and Featured Vendor Program fees compensate GCN for visibility, access, and platform services. They are not contingent on any specific number of leads, introductions, or business outcomes; see our Disclaimer for how introductions actually work.

Featured Vendor Program annual and multi-year commitments renew as stated at signup unless cancelled in writing before the renewal date. Multi-year discounts are contingent on completing the full committed term; early termination forfeits the multi-year discount rate for any period already used.

07

IR, Marketing & Creative Services

7.1 Scope & Change Orders

Investor relations, marketing, and creative engagements are scoped based on the requirements you provide at kickoff. Additions, changes, or new requirements identified after a proposal is finalized may incur additional cost and a revised delivery date, billed separately from the original scope.

7.2 Content & Representations

Pitch decks, brochures, business plans, exhibitor collateral, and other materials GCN creates are built using content, data, and representations you provide. You are solely responsible for the accuracy of that content, and GCN is not liable for any misrepresentation or false claim contained in materials built from information you supplied.

7.3 No Guaranteed Outcomes

GCN does not guarantee any specific fundraising outcome, investor introduction, search engine ranking, media placement, or business result from any IR, marketing, or creative engagement. Services are provided on a best-efforts, professional-services basis.

7.4 Deliverable Timing

From the date a project is ordered, you have six (6) months to initiate the project by supplying requested content, feedback, and approvals, or GCN reserves the right to cancel the engagement and retain fees paid to that point. This does not apply to ongoing monthly or retainer-based services.

08

Fees, Invoicing & Payment

Fees for tickets, sponsorships, and packaged services are due as stated at purchase or in your signed proposal. Custom creative and marketing engagements require an initial deposit (typically 50–65% of project cost) due at signing, with the balance due before final deliverables are released.

Invoiced amounts are due upon receipt unless other terms are expressly stated in a signed agreement. Late payments accrue a 1.5% monthly late fee plus a $25 administrative fee for any invoice unpaid more than 30 days past due; unpaid balances may be referred to collections and reported to commercial and consumer credit bureaus. Credit card payments are subject to a processing fee of up to 3% plus $1.50 per transaction. Returned or failed payments incur a $35 fee plus a 3% re-invoicing fee.

GCN may require full payment in advance, or payment by wire, check, or ACH instead of card, for international clients or at GCN's discretion where fraud or chargeback risk warrants it.

09

Cancellations & Refunds

All fees for conference tickets, sponsorships, exhibitor booths, and speaking or presentation slots are non-refundable, regardless of whether you attend, once purchased or once GCN has confirmed your slot. GCN blocks capacity, booth space, and presentation time against each purchase, and reserving that slot displaces other prospective sponsors, exhibitors, and speakers — that commitment is what your payment secures, whether or not you ultimately attend.

If GCN cancels an event outright (rather than postponing or rescheduling it), GCN will, at its sole discretion, either apply your payment to a future GCN event of equivalent value or issue a credit toward future GCN services. Cash refunds for a cancelled event are not guaranteed and are issued only where GCN determines, in its sole discretion, that a credit or rescheduled slot is not a reasonable substitute.

Fees for IR, marketing, creative, and other professional services engagements are likewise non-refundable once work has commenced, except:

  • Video production fees are non-refundable under all circumstances, due to travel, planning, and crew resources committed in advance
  • If GCN fails to deliver a project within 90 days of the guaranteed completion date stated in your proposal, and you have supplied all content and approvals GCN requested, you may be eligible for a partial refund upon written request submitted within 30 days of the missed deadline
  • At GCN's sole discretion, an account credit (rather than a cash refund) may be offered toward other GCN services

Featured Vendor Program and other recurring/subscription fees are non-refundable, including for any partial period remaining when you cancel; you're responsible for cancelling before a renewal date if you don't want to be charged again. All refund and credit decisions not otherwise specified in a signed agreement are made at GCN's sole discretion.

10

Chargebacks & Disputed Charges

If you believe you were charged in error, contact GCN before initiating a chargeback or payment dispute with your bank or card issuer. GCN does not negotiate chargebacks directly with a card issuer in lieu of resolving the underlying dispute with GCN first. Initiating a chargeback without first contacting GCN may result in immediate suspension of your account or services, and a $25 fee plus repayment of the disputed amount if the chargeback is found unwarranted. GCN reserves the right to suspend or terminate service for any account with a pattern of unwarranted chargebacks.

11

Intellectual Property & Ownership

Upon full payment for a custom creative, marketing, or IR deliverable (including any approved overages), ownership of that custom deliverable transfers to you, except for third-party software, stock imagery, templates, and licensed components, which remain under the ownership of their respective owners and are licensed to you for use as delivered. Until full payment is received, all work product remains the property of GCN.

GCN retains the right to display work it has created for you in its portfolio, case studies, and marketing materials, and to resell or reuse any deliverable that remains unpaid, an unaccepted mockup, or otherwise not in active use by you.

The GCN and Global Deal Flow websites, platforms, trademarks, logos, and underlying technology are owned by GCN and protected by intellectual property law. These Terms do not grant you rights to GCN's trademarks, logos, or proprietary technology beyond your permitted use of the Services.

12

Confidentiality

GCN, and any subcontractors it engages, will not disclose your confidential business information to third parties except as needed to deliver the Services, as disclosed elsewhere in these Terms or our Privacy Policy, or as required by law.

13

Member Content & Data Use

You retain ownership of content you submit to GCN or GDF, including company listings, profile information, and documents (“Member Content”). By submitting Member Content, you grant GCN a non-exclusive, worldwide, royalty-free license to host, display, and distribute that content to other members and, where applicable, the public, for the purpose of operating the Services.

GCN may compile, aggregate, and anonymize data across its network — such as fundraising trends or investor activity patterns — and use, publish, or license this aggregated data; aggregated data does not identify any individual member. Private messages, data room documents, and materials you mark confidential are never sold, licensed, or shared outside the specific recipients you authorize. Where applicable law (such as the CCPA) classifies aggregated data licensing as a “sale” or “share” of personal information, GCN provides the opt-out rights required by law, as described in our Privacy Policy.

14

Prohibited Conduct

You agree not to:

  • Submit false, misleading, or fraudulent information in any listing, profile, registration, or pitch material
  • Use the Services for any illegal purpose, including offerings that violate securities law
  • Scrape, harvest, or bulk-export attendee, investor, or member data outside normal, authorized use
  • Solicit event attendees, sponsors, or members for products or services outside the intended purpose of the interaction
  • Attempt to circumvent verification, accreditation, ticketing, or access controls
  • Interfere with the security or normal operation of GCN's website, GDF, or any GCN event
15

Third-Party Services & Subcontracting

GCN reserves the right to subcontract any services it has agreed to perform. GCN may also package or coordinate services with third-party providers (such as hosting, payment processing, or venue partners); changes to a third party's rules or policies may affect the services GCN provides, and GCN is not liable for a third-party provider's acts, omissions, or service interruptions.

16

Disclaimer of Warranties

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied. GCN does not warrant that the Services will be uninterrupted or error-free, that any investor introduction will occur or lead to funding, or that any marketing, IR, or creative engagement will produce a specific business result.

17

Limitation of Liability

To the fullest extent permitted by law, GCN and its affiliates will not be liable for any indirect, incidental, special, punitive, or consequential damages — including lost profits, lost data, or business interruption — arising from your use of the Services, any event you attend or sponsor, any engagement with GCN, or any investment decision made as a result of information or connections made through GCN or GDF. Where GCN's liability cannot be fully excluded by law, it is limited, at GCN's option, to re-performance of the applicable service or repayment of the fees paid for that specific service.

18

Indemnification

You agree to indemnify and hold GCN harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your Member Content, your conduct at a GCN event, or your violation of these Terms.

19

Termination

GCN may suspend, restrict, or terminate your access to the Services, remove any listing, booth, or content, and refuse service to any person, at any time, with or without notice, at GCN's sole discretion — including for violation of these Terms, fraudulent or misleading conduct, disruptive behavior at an event, or a pattern of chargebacks or payment disputes. Termination does not entitle you to a refund of fees already paid, and provisions of these Terms that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

20

Dispute Resolution & Arbitration

Please read this section carefully — it affects your legal rights, including your right to go to court.

20.1 Informal Resolution First

Before filing a claim, you agree to contact GCN at [email protected] and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved this way without formal proceedings.

20.2 Binding Arbitration

If a dispute isn't resolved informally, you and GCN agree that it will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or its Consumer Arbitration Rules, if applicable), rather than in court, except as set out below. Arbitration will take place in Orange County, California, or, at your election, may be conducted by phone, video, or based on written submissions for claims that qualify under AAA's rules. Each party bears its own attorneys' fees unless the arbitrator determines otherwise; fees required to be paid by GCN under applicable AAA rules will be paid by GCN.

20.3 Class Action & Jury Trial Waiver

You and GCN each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Both parties waive any right to a jury trial. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court, and the remainder of this arbitration provision remains in effect.

20.4 Small Claims Carve-Out

Either party may bring an individual claim in small claims court instead of arbitration, if the claim qualifies for that court's jurisdiction.

20.5 Your Right to Opt Out

You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first agreeing to these Terms. Your notice must include your name, the email or account associated with your purchase or account, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor GCN is required to arbitrate, but all other parts of these Terms, including the class action waiver, remain in effect to the fullest extent permitted by law.

21

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration under Section 20, exclusive jurisdiction and venue lies in the state or federal courts located in Orange County, California, and you consent to personal jurisdiction there.

22

General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. GCN's failure to enforce a provision is not a waiver of its right to do so later. You may not assign these Terms without GCN's written consent; GCN may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with any signed proposal or order form, constitute the entire agreement between you and GCN regarding the Services.

23

Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last Updated” date above, and where required by law, we'll provide additional notice. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

Contact

Global Capital Network

4590 MacArthur Blvd, Suite 500, Newport Beach, CA
[email protected] · (800) 277-2848

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